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Help and contact

For questions about access, audio, lessons, progress or a language purchase.

Contact us

Write from your account or purchase email. Include the language, topic or lesson, your device and a description of the issue.

Do not send passwords, sign-in codes or card details.

Where do I start?

Spanish starts from the basics. Every topic is free after email registration, with no card. Your account saves your progress.

Your account and progress

Email registration is free. Each account saves separate progress for each language. Sign in with the same account to continue on another device.

Audio and microphone

Replay the audio and type your answers. The microphone is optional. If it mishears you or is unavailable, type instead. Word recognition does not grade your pronunciation.

Previous purchases

Every topic in both languages is free. If you made a previous purchase and need help with access, delivery or duplicate charges, contact support.